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I deposited money into my Daman Games account, but it hasn’t been credited yet. The amount is deducted from my bank account. What should I do? 😟
Don’t worry, Rajesh. Just follow these steps:
➡️ Check you wallet first if money did not get into the account
➡️ Then go the the customer service area
➡️ Click on “Deposit not received.”
➡️ Enter your Daman Game ID, the deposited amount, UTR number, and proof of the transaction.
➡️ Submit the issue.
➡️ You can track the status of your query under the Verify Issue Progress option.It should show as pending or under review. Once verified, your deposit will be credited. 😊
@Meera Thanks for sharing! Is this the same for USDT deposits?
Yes, Sahil, it’s the same process for USDT deposits. Just make sure to provide the correct transaction ID (UTR number) and proof of transfer.
Thanks, everyone! I followed this process, and my issue got resolved within 24 hours. Just keep your UTR number handy for faster resolution. 👍
Pro tip: Always take a screenshot of your payment confirmation page. It makes submitting proof easier in case of issues! 😊
@Neha That’s a great tip! I always forget to take a screenshot, but I’ll make it a habit now.
The live chat feature is really helpful. They even guided me step-by-step when I was confused. Great support!
For anyone wondering, the UTR number is your transaction ID from UPI apps like Google Pay or PhonePe. Check your app’s transaction history for it.
Thanks for clarifying, Vivek! I was confused about where to find the UTR number. Found it on Google Pay now!
This thread is super helpful. Just followed the steps, and my deposit issue is under review. Hoping it gets resolved soon!
It usually doesn’t take more than 48 hours to resolve. If it’s pending for longer, you can follow up through the live chat.
@Anil That’s good to know. I submitted my details yesterday. Fingers crossed it gets sorted today!
Worked like a charm for me! Thanks, everyone, for sharing the process. Saved me so much stress! 😊
Make sure to double-check the details before submitting your issue. Incorrect IDs or UTR numbers can delay the process.
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